Warranty and complaints

We give 2 years of warranty on all of our roses. We guarantee that all roses and products are flawless when delivered. If you should receive a faulty item, please contact us and describe the issue.

The following circumstances are not viable for warranty claims:

- Self inflicted damages
- Careless use
- Wear & tear
- Failure to follow usage instructions and/or maintenance recommendations

For questions regarding warranty and complaints, please contact us.